Op/Ed: Student Health Center changes to tackle student discontent

As the new Medical Director for the Student Health Center, I wanted to take an opportunity to introduce myself and update the AU student community to some of the big updates and improvements that are happening. Last spring, several of the Center’s administrative and clinical staff (including the director) left the University. While the University was recruiting new staff, they had to hire temporary health providers to see patients. Although this rotating staff was qualified and competent, some students experienced understandable frustration with the continuity of care and the overall perceived quality of care they received.